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• About the Guide
  • Purpose
  • How to Use
  • Who Should Use
  • Glossary of Terms
• About CLAS
  • Cultural & Linguistic Competence
  • The Case for CLAS
• Steps to Quality Improvement
  • Overview
  • Assessment
    • What to Assess
    • Writing an Assessment Plan
    • Data Collection
    • Analyzing Results
  • Planning
    • Planning Steps
    • Project Plan Content
    • Planning for Evaluation
  • Implementation
    • Pilot Testing
    • Patient/Member/Client Solutions
    • Practitioner Solutions
    • Provider Network Solutions
    • Community Solutions
    • Health Care Organization Solutions
  • Evaluation
    • Evaluation Purpose
    • Outcomes to Measure
    • Working with Data
    • Changes in Disparities
    • Evaluation Examples
• Resource Library
• Acknowledgements
• Contact Us